What is a Freight Forwarder ... ?

The best description of a freight forwarder is a "travel agent for freight". We take the information you give us on your time frames and equipment needs and we arrange for the gear to be at the place you need it to be, when you need it to be there. We try to take all the guess work and headache out of the transport side of it for you. We make all the necessary arrangements with all of the appropriate government documentation and paperwork as required. We set up the pickup and delivery of your equipment to meet the time frames of use. Basically all you, the client, have to to do be sure the gear is packed and ready to go, we do the rest. Whether is is one keyboard or 50,000 kilos of equipment, we do it all.

What is logistics?

As a management discipline, logistics plans, organizes, implements and controls the flow of goods and information from procurement via production to distribution. Numerous extra services, such as repacking, scanning, customs clearance, track & trace or IT co-ordination, often have to be provided in addition to the pure transportation of goods. The value chain from procurement to distribution is called the supply chain. The work of a logistics company may involve only a small part of this supply chain (starting with pure transport services) or a larger part of this chain offering complex, IT-supported co-ordination or the co-ordination and control of the entire chain for a customer, known as supply chain management (SCM). SCM is the highest stage of value-added and the most complicated logistics task.

What are Incoterms ?

Incoterms provides a set of international rules for the interpretation of the most commonly used trade terms in foreign trade. It relates to namely the contract of sale. It also deals with a number of identified obligations imposed on the parties such as the seller's obligation to place the goods at the disposal of the buyer or hand them over for carriage or deliver them at destination-and with the distribution of risk between the parties in these cases.

Does your company arrange for Factory Pick-ups ?

We are geared to provide door-to-door logistics movement to the exacting requirements of our customers. Our expertise and experience enables us to extend these services to our local as well as our international customers.

What is Cargo Insurance and why would I need it ?

Most people are under the impression that if they put their goods on truck/boat/plane/train... that carrier is responsible for that merchandise. Unfortunately, that is very far from being true. All carriers have in very fine print on their paperwork stating exactly what they are liable for. If you took the time to read that fine print you would likely find that what they are responsible for is very limited.Imagine your surprise when you file a damage claim! Any good Forwarder or carrier should explain the limits and should also make you aware of the availability of cargo insurance. In most cases it is less expensive to purchase that insurance direct from your normal insurance carrier, but in those cases where that option is not available, Cargo insurance is highly recommended.